The trend of the popularity of route optimisation software in Australia did not arise because of the sudden fascination of having fleet like with technology. It was on as the too many days blew on early. A trail can be seen acute in the rising sun. By mid-morning already it is crooked. One minor crash. Shut down of one highway with no notice. One of the customers that reports that all is well today and disappears. Drivers are fast learners, but it is tiring to do continuous improvising. Then, after a certain time, it is not witty to guess, but is thoughtless. That is the reason why software intervened because responding late still cost time and a relationship with customers.
Checking of numbers was not done before the dispatch rooms felt the difference. The atmosphere softened. Phones rang less. Voices dropped. The route optimisation software is able to keep a traffic flow, delivery windows, driver hours, and vehicle limits at the same time. It reacts before the temper tantrums. When one picks up late, the rest of the run is not contaminated. The plan swerves and proceeds along its course. It was at first a bit of a nervousness to keep quiet, according to one Sydney scheduler. No chaos. No frantic rerouting. Just steady progress. The fighting of fire was substituted with tranquility and no one wanted to recover the old commotion.
Australia is not a precondition of the easiness of routing. Suburbs become so diffused that all the streets become familiar and nasty at the same time. As a malediction, industrial estates are cyclic. Regional flights are long and they cannot spare minutes. The strain of heat applies pressure on dashboards that are not professionally explained. This mess is absorbed unintentionally with intelligent routing software. It renounces streets that are revengeful of the heavier traffic. It spacing is reduced to make sure that drivers are not fatigued before lunch. There are some systems which even pick up habits not written by anyone. A local NSW fleet experienced the days being made smooth as soon as the heavy loads stopped flowing into the narrow streets during the school-time traffic. There was no need to make a presentation. Everybody got over before.
Money is faster than meetings in paying debts. Optimisation of routes is a silent way of avoiding waste. The Vans cease to cross the town. Fuel lasts longer. Without clumsy lines, time runs out. Scheduling of maintenance is no longer damned. One of them, a Brisbane operator remarked that his cars used to sing like backpackers. They were now behaving like adults with a schedule and dinner plans ever since the change of systems. Same drivers. Same delivery volume. Fewer kilometres. The spread sheets were still tedious and tedious was something that created the illusion of being in control and not in anarchy.
Before drivers feel the change, not a single report is read by the management. Routes make sense. Breaches ground where he will find flesh. Stress loosens its grip. It was the case that one who was driving in regional Victoria aptly explained the same explaining by leaning on his door: I no longer leaned myself on what was going on in the afternoon mess. The customers experience the ripple. The timings of the arrivals are again reasonable. Missed windows fade. Phones contain less frustration and less tense check-ins. Trust is regained without talk. At an Australian road, where the distance is always right and the traffic never sorry, route optimisation software keeps the day on its feet not sliding over sideways.